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Service idea

Release time:2021-04-01 browse:1070 number

  Jinde paper machinery believes in the belief that "products represent character, quality is life". Therefore, in order to ensure the safe use of our products, we do a good job in the three links of "before sale", "production" and "after sale" to win the market with perfect service.

  1. Before sales, we promise to recommend and introduce products according to the actual requirements of users, and never cheat users. Due to the different performance and customer requirements of different products, when selecting products, we will provide users with appropriate products according to their actual needs, so as to ensure that they can meet the required requirements in production. At the same time, we will never cheat users and sell them with bad products or products that can not meet the requirements, which will cause users to suffer losses.

  2. In the production process, we strictly enforce the production system, strengthen the inspection, and never let the defective or unqualified product parts affect the whole product. Because mechanical products are composed of various heavy parts, it needs strict scale control to make the machine operate well, ensure the service life of the machine, and improve the production capacity of the machine.

  3. After sales service. After selling the products, we will provide a complete set of after-sales service, including the installation and debugging of the machine and the handling of related problems. After the machine arrives at the user's place, our technicians will arrive at the same time. In case of special circumstances, the technicians will arrive in 2 to 3 days, which will not affect the user's production on time. During the installation process, our technicians will guide the installation of the machine throughout the whole process. After the installation, the technicians will debug the machine to make the machine run normally and make the machine work smoothly The production of products to meet the needs of the user's output and quality, and related matters needing attention are explained, user satisfaction, all completed before our technicians can leave. If there are problems in the specific operation and machine in the later stage, we can call to consult, we will try our best to solve the problems, if we can't solve them on the phone, we will send a technician to carry out on-site inspection and relevant treatment.